•
Our # 1 goal is customer satisfaction.
•
Rippe Gelbvieh takes 100% responsibility on every bull
purchased
from our sale until the bull is delivered to your ranch.
If there is any
problem with the bull upon delivery or at our place
we will cover the
cost completely and make sure you are satisfied.
•
If you experience a problem with disposition or structural
soundness
soon after you receive your purchase, Rippe Gelbvieh
will replace the
bull with similar quality, take the bull back and offer
credit on next
year’s sale, or give you a full refund of your
money.
•
If you experience abnormal calving difficulty where
the herdsire is at
fault we demand that the bull be sold for slaughter
and a full refund
applied to a replacement bull of the buyer’s
choice. |
|
First Season Death and Injury
Warranty |
Rippe Gelbvieh has offered to
share this cost with their customers. There was a
lot of confusion over
our old warranty. Our new program will allow us to
keep our customers satisfied and allow both parties
to be satisfied with everyone sharing in the cost. |
| |
| Coverage/Limitations |
The
coverage of this warranty is for the first breeding
season
or
for
the first
90 days after the bull is turned
out, unless other arrangements are made. This warranty
is good for death and all loss-of-use injuries. The
warranty is void if this is caused by negligence
or mistreatment of the bull. Replacement value will
be
the actual purchase cost of the Rippe Gelbvieh bulls
covered minus any salvage value or other compensation
received by the customer. |
| |
| Claims |
| All
claims must be reported to Rippe Gelbvieh within
24 hours
of
discovery and
must be examined by
a licensed veterinarian. |
| |
Injured |
If the injury
is not permanent and can be returned to service,
Rippe
Gelbvieh will work with you to supply a replacement bull to use, at no
cost, until the original bull can be returned to service.
If the injury is permanent, Rippe Gelbvieh will supply a bull to finish
out the season. At the end of the breeding season the customer can
choose to keep the replacement bull as fulfillment of this warranty or
return him to Rippe Gelbvieh and receive credit on next year’s sale.
The credit will equal the purchase price of the bull minus any salvage value
from the original bull. |
| |
| Death |
When a Rippe Gelbvieh bull dies
between the dates outlined above
Rippe Gelbvieh will supply another bull to finish out the breeding
season. At the end of the breeding season, the customer can either keep
the replacement bull as fulfillment of this warranty or receive credit on
next year’s sale. The credit will equal the purchase price of the bull
minus any compensation received by an insurance company. |
| |
| Cost |
Cost
for the death and injury warranty will be 5% of purchase
price,
due
at time of purchase. We feel that this is a reasonable cost where we can
all share in the cost of a loss in a bull during the first breeding season.
If a customer chooses not to cover their animal against death or injury,
they assume all risk associated with the bull once it leaves our place. |
